Sales Director
Collaboration between humans and machines is the ultimate opportunity for today's enterprises, and no company is more prepared to lead this march toward a digital-human hybrid future than Amelia.
We are a leading Enterprise Conversational AI software company with more than two decades of innovation in automation and Conversational AI.
Our mission is to pair humans and Digital Employees to unleash human creativity and deliver business value.
With our industry-leading AI solutions, we help companies around the world create deeper human connections with their customers, employees, suppliers and partners.
If you want to be a part of the future, Amelia is the place to be
Responsibilities:
Ability to demonstrate a sales hunter mentality with proven results selling into commercial and enterprise accounts in the U.
S.
A track record of engaging at the right executive level while pitching high value solutioning initiating Digital Transformation.
Ability to create and maintain a strategic account plan and adjust during client collaboration.
A hunter DNA securing at least 4 new logos' quarterly and positioning Amelia as their automation / digital transformation partner.
Exhibit a track record of current and past relationships at the C, SVP and VP level to introduce AI/Automation conversation resulting in client coaching and new opportunities for exposing Amelia as their digital virtual assistant.
Build, manage, qualify, and close deals within a rolling 12-month sales pipeline.
Ability to own and drive a sales process while also knowing when to pause and ask for help.
Effectively and efficiently engage Amelia resources at appropriate stages in the sales cycle to advance the opportunity in the sales process:
Engineering, Marketing, Proposal Development, Finance, and other departments as needed.
A win together approach! Competence in the ability to shape deals and define a business case that is appropriate for the labor savings model for automation and Conversational AI solutions.
Knowledge of ROI models and the ability to speak to labor savings and impact based on Conversational AI and autonomic solutions.
Experience in Call Centers and how to position Digital Employees for human agent augmentation while driving better metrics such as AHT, CSAT, NPS, Abandon Rates and other defined Key Performance Indicators.
Infrastructure/Operations (AIOps) sales.
Experience:
12
years of experience selling SaaS, Automation solutions.
Must have some degree of selling into small companies ($80M ARR up to $300M ARR)in addition to enterprise.
Must have experience selling into enterprise and commercial accounts in the U.
S.
Experience selling into areas supporting call centers such as Customer Care, HR, Service/Help desk and sales.
Extensive Business Processing Outsource (BPO) involvement supporting voice and chat inbound or outbound interactions.
Prior experience implementing analytic solutions that have impacted operational business processes is a significant plus.
Track record of successful achievement of assigned quotas.
Ability to manage a pipeline of 20
opportunities at any given time.
Experience working at a highly matrixed organization is preferred.
Self-starter with willingness to learn quickly.
Salary Range $150-175k
Amelia is a true meritocracy.
Each employee's contribution is essential to our overall success, and those who work hard reap the rewards of their efforts.
We believe in developing talent and promoting from within.
Many of our managers and senior staff members started in junior positions.
Our employees are exposed to a wide variety of technologies, and we encourage them to learn new skills.
Each day brings different challenges, and our team thrives on the variety and intensity of our workplace.
It's a dynamic environment fueled by the energy of our staff.
About Us Amelia is one of the world's largest privately held AI software companies and a global leader in Enterprise Conversational AI.
The company's technology is trusted by organizations across an array of industries to automate operations, improve customer experience and optimize business outcomes.
Amelia's platform develops and deploys AI tools that manage critical tasks and processes, enabling employees to be more productive and deliver better results while reducing operational costs.
Consistently recognized by third-party analyst firms including Gartner's Magic Quadrant 2023 as a market leader, Amelia has powered the voice operations of global Fortune 500 leaders including Telef nica, BBVa and BNP Paribas.
Backed by strategic investments from the Build Group and Monroe Capital, Amelia is headquartered in New York City and serves customers globally through offices throughout the US, Europe and Asia Pacific.
www.
amelia.
ai #J-18808-Ljbffr Recommended Skills Analytical Artificial Intelligence Automation Business Processes Curiosity Customer Service Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3n72x64w9wcfmscgwl', 'ExternalApply-j3n72x64w9wcfmscgwl'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
We are a leading Enterprise Conversational AI software company with more than two decades of innovation in automation and Conversational AI.
Our mission is to pair humans and Digital Employees to unleash human creativity and deliver business value.
With our industry-leading AI solutions, we help companies around the world create deeper human connections with their customers, employees, suppliers and partners.
If you want to be a part of the future, Amelia is the place to be
Responsibilities:
Ability to demonstrate a sales hunter mentality with proven results selling into commercial and enterprise accounts in the U.
S.
A track record of engaging at the right executive level while pitching high value solutioning initiating Digital Transformation.
Ability to create and maintain a strategic account plan and adjust during client collaboration.
A hunter DNA securing at least 4 new logos' quarterly and positioning Amelia as their automation / digital transformation partner.
Exhibit a track record of current and past relationships at the C, SVP and VP level to introduce AI/Automation conversation resulting in client coaching and new opportunities for exposing Amelia as their digital virtual assistant.
Build, manage, qualify, and close deals within a rolling 12-month sales pipeline.
Ability to own and drive a sales process while also knowing when to pause and ask for help.
Effectively and efficiently engage Amelia resources at appropriate stages in the sales cycle to advance the opportunity in the sales process:
Engineering, Marketing, Proposal Development, Finance, and other departments as needed.
A win together approach! Competence in the ability to shape deals and define a business case that is appropriate for the labor savings model for automation and Conversational AI solutions.
Knowledge of ROI models and the ability to speak to labor savings and impact based on Conversational AI and autonomic solutions.
Experience in Call Centers and how to position Digital Employees for human agent augmentation while driving better metrics such as AHT, CSAT, NPS, Abandon Rates and other defined Key Performance Indicators.
Infrastructure/Operations (AIOps) sales.
Experience:
12
years of experience selling SaaS, Automation solutions.
Must have some degree of selling into small companies ($80M ARR up to $300M ARR)in addition to enterprise.
Must have experience selling into enterprise and commercial accounts in the U.
S.
Experience selling into areas supporting call centers such as Customer Care, HR, Service/Help desk and sales.
Extensive Business Processing Outsource (BPO) involvement supporting voice and chat inbound or outbound interactions.
Prior experience implementing analytic solutions that have impacted operational business processes is a significant plus.
Track record of successful achievement of assigned quotas.
Ability to manage a pipeline of 20
opportunities at any given time.
Experience working at a highly matrixed organization is preferred.
Self-starter with willingness to learn quickly.
Salary Range $150-175k
Amelia is a true meritocracy.
Each employee's contribution is essential to our overall success, and those who work hard reap the rewards of their efforts.
We believe in developing talent and promoting from within.
Many of our managers and senior staff members started in junior positions.
Our employees are exposed to a wide variety of technologies, and we encourage them to learn new skills.
Each day brings different challenges, and our team thrives on the variety and intensity of our workplace.
It's a dynamic environment fueled by the energy of our staff.
About Us Amelia is one of the world's largest privately held AI software companies and a global leader in Enterprise Conversational AI.
The company's technology is trusted by organizations across an array of industries to automate operations, improve customer experience and optimize business outcomes.
Amelia's platform develops and deploys AI tools that manage critical tasks and processes, enabling employees to be more productive and deliver better results while reducing operational costs.
Consistently recognized by third-party analyst firms including Gartner's Magic Quadrant 2023 as a market leader, Amelia has powered the voice operations of global Fortune 500 leaders including Telef nica, BBVa and BNP Paribas.
Backed by strategic investments from the Build Group and Monroe Capital, Amelia is headquartered in New York City and serves customers globally through offices throughout the US, Europe and Asia Pacific.
www.
amelia.
ai #J-18808-Ljbffr Recommended Skills Analytical Artificial Intelligence Automation Business Processes Curiosity Customer Service Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3n72x64w9wcfmscgwl', 'ExternalApply-j3n72x64w9wcfmscgwl'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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